Privacy Policy for Washington Plumbing

Information We Do and Do Not Collect

Our website is intentionally built to minimize data collection. Because we do not provide interactive lead forms, user account logins, or online payment gateways on this domain, we do not collect or store sensitive personal information through your web browser:

• No Personal Forms: We do not collect names, email addresses, phone numbers, or credit card numbers through web forms.
• Standard Server Logs: Like virtually all websites, our hosting servers automatically record basic technical data, including your IP address, browser type, referring URL, and pages visited. This data is used solely for technical diagnostics, server security, and website performance optimization.
• Zero Third-Party Advertising Cookies: We do not deploy invasive third-party ad retargeting pixels, tracking cookies, or behavioral profiling tools.

Information Collected When You Call Us

When you call our telephone dispatch line at (253) 201-3775, you voluntarily provide information necessary to provide plumbing services to your residence or commercial property. This information typically includes:

• Your name and contact telephone number.
• The physical street address in Airway Heights or Spokane County where service is requested.
• A description of your plumbing symptoms, appliance models, or municipal backflow testing requirements.

This information is utilized strictly to communicate with you regarding your service request, dispatch a licensed plumber to your location, and process invoices upon job completion.

How We Protect and Handle Your Information

We treat all customer records with strict professional confidentiality. We do not sell, rent, lease, or distribute your telephone number, address, or service history to third-party telemarketers, lead brokers, or marketing networks under any circumstances.

Your information may only be shared with certified third parties when legally necessary—such as submitting official annual backflow test certification reports directly to your local water purveyor (e.g., City of Airway Heights Water Department) on your behalf, or complying with valid legal subpoenas.

Third-Party Links

This website may contain hyperlinks to external resources, such as Google Maps for directions or regional municipal websites. Please note that Washington Plumbing has no control over the privacy policies or content of external websites. We encourage you to review the privacy notices of any third-party websites you visit.

Policy Updates and Inquiries

Any future modifications to this privacy policy will be posted directly on this page. If you have questions regarding this policy or wish to review the service information we have on file for your property, please contact us by phone at (253) 201-3775 or visit our physical address at 13026 W 13th Ave, Airway Heights, WA 99001.